Sharkforce v0.2: The Workforce Intelligence Platform Has a New Engine

Introducing Sharkforce v0.2 - a release built around Mako, payroll, documents, AI validation, geofencing, mobile, and settings.

We went quiet. Not because we slowed down, but because we were building something worth talking about.

Since our last public update, the Sharkforce team focused on three things: training our own AI model purpose-built for workforce management, redesigning the entire platform from the ground up, and raising the security bar for the businesses that trust us with their operations. Today, we are ready to share what we built.

This is not an incremental update. Sharkforce v0.2 is a different product.

Why We Built Our Own AI

The AI space has exploded. ChatGPT, Claude, and Gemini are genuinely impressive tools that have made millions of people more productive. But there is a gap none of them are designed to fill.

Managing a workforce is not a general problem. It involves checking whether employees followed the right procedures, processing payroll that complies with the law, and making real-time decisions that affect real people - in the field, on a shift, right now. General-purpose AI tools are designed to be useful for everyone. That is not the same as being built for this.

So we built Mako.

Meet Mako

Mako is Sharkforce's own AI model, trained specifically for the realities of shift-based work. Every time it makes a decision on our platform - reviewing a task submission, answering an employee question, or analyzing a document - it draws on training that no general-purpose model has.

In our internal tests, Mako completes workforce tasks up to 70% faster than leading general-purpose models running in the same environment, and with higher accuracy on the things that actually matter: compliance, task validation, and document reasoning.

The reason is focus. Mako is not trying to write poetry or answer trivia. It is built to evaluate work, reason through your company's policies, guide employees through their shift tasks, and make precise decisions at scale. That specialization is what makes it better in its domain than models trained to do everything.

Mako powers every intelligent feature in the platform: task validation, document analysis, chat, face recognition, and the new Live Assistance feature. When you use Sharkforce, you are using Mako.

Payroll Built for Real Compliance

Payroll mistakes are costly - not just in money, but in trust. Tax rates change. Legal thresholds shift. The rules vary significantly between countries and regions.

Sharkforce Payroll now supports Saudi Arabia, Canada, and the United States, with every rate, threshold, and limit sourced directly from official government publications. We do not estimate. We do not use outdated data. Every compliance parameter links back to its regulatory source, so you always know where the number came from and why.

This is what payroll infrastructure should look like: transparent, auditable, and current.

Documents: One System, Three Jobs

We outgrew the term Knowledge Base. What we built is not a repository - it is a living layer of context that the entire platform runs on.

Documents replaces Knowledge Base and serves three distinct functions at once.

Your Policies, Built Into Every AI Decision

When Mako reviews a task submission, it does not just check whether the employee did something. It reads the documents you have uploaded - your standard procedures, your compliance checklists, your company policies - and evaluates the work against your actual standards.

The result is AI task validation that reflects how your organization actually operates, not a generic checklist.

A Teammate Who Has Read the Handbook

When employees or managers chat with Mako, the conversation is grounded in your organization's actual documents. Mako does not guess. It reasons over your files and your policies. This is the difference between an AI assistant and a knowledgeable team member who has read everything.

Secure External Sharing

Every file in Sharkforce can be shared externally with the kind of control real business situations require. A shared link can include password protection, email verification before access is granted, expiration dates, view limits, and forwarding restrictions. Recipients can also get an optional AI summary of the document, generated by Mako.

Every link comes with full analytics: total opens, unique visitors, time spent reading, downloads, device information, and a complete activity log for the life of the link.

The system is built for reuse. A single document can have multiple active sharing links at the same time - each with its own title, access controls, and tracking. You do not need to re-upload a file each time you share it for a different purpose.

Links can be archived and reactivated without losing their history. Practical uses include investor data rooms, client onboarding packages, vendor agreements, compliance submissions, franchise documentation, and internal audits.

Granular access control is supported throughout, including deeply nested folder structures. A file buried inside multiple folders can still carry its own access policy.

AI Task Validation: A Whole New Engine

The original AI task validation worked. The new one is in a different category.

We rebuilt it from scratch with the ability to process many submissions at once and handle multiple types of content. Mako now reviews images, documents, and video. Video validation is currently rolling out to Enterprise organizations that have opted in.

Employees can attach notes to their submissions to add context, clarifications, or explanations. Mako weighs those notes carefully and surfaces anything that needs a manager's attention.

Managers can set minimum and maximum file requirements per task (up to 15 files), and restrict how employees can submit - camera capture only, gallery only, or both. Before a task goes live, managers can run test submissions through the full Mako validation process without affecting their daily processing limits.

Duplicate image detection can identify and block the reuse of identical photos across submissions. It is a straightforward integrity control for field-based workflows, and it can be toggled on or off per task.

Live Assistance: Help in the Moment

Live Assistance is the feature we are most excited to roll out.

Instead of submitting work and waiting for feedback, employees can now talk with Mako during an active shift - ask questions, share their camera view, and get guidance before they submit. Think of it as having an expert available on-site, any time.

Live Assistance is currently in internal beta with opt-in access for paid plan users. Our standard before any feature reaches general availability is that it performs consistently at or above the level we would accept in our own operations. Live Assistance is close. It will roll out in the coming weeks.

GPS Geofencing: From Boundaries to Intelligence

Geofencingused to mean a circle on a map with a simple "in or out" result. We rebuilt it around events and patterns.

The new engine generates real-time event alerts for every entry, every exit, and every anomaly - with configurable notifications for each. Zone boundaries now support buffer zones, giving managers a configurable margin around the primary boundary so tolerance can be adjusted without compromising the integrity of the core zone.

A new unusual activity layer adds meaningful visibility. GPS spoofing detection, rapid movement flags, configurable speed limits, and per-hour event caps give managers insight into patterns that a simple boundary check would miss entirely.

On mobile, a new compass navigation feature guides employees to their assigned zone. The visual experience uses color feedback - red when far from the zone, green when inside. For field employees navigating unfamiliar locations, this closes a real usability gap.

A Platform That Finally Feels Like One Product

The settings overhaul is less dramatic than Mako, but it matters deeply to the people who use Sharkforce every day.

Admin and employee dashboards now share a single unified settings experience. Navigation is consistent. Controls are where you expect them. Preferences set in one place carry over to the other.

The extended notification system gives users control over what they hear from the platform: shift close warnings, dispute updates, shift completions, push notifications, and email. The active session manager lets users see every device currently logged into their account and revoke access from any of them individually.

Mako's preferences, including document grounding, conversation memory, and history management, are now part of unified settings, with the option to override them per session. The defaults are yours to set. The flexibility is there when you need it.

What This Adds Up To

Sharkforce has always been built on a single belief: the tools employees and managers use every day should be as intelligent as the rest of the software they interact with. The gap between enterprise workforce management and the quality of AI available everywhere else has been too wide for too long.

Mako closes that gap, not by simply wrapping a general-purpose model API, but by powering a purpose-built workforce engine with its own training, its own evaluation process, and its own multi-agent architecture.

v0.2 is the foundation. Detailed feature blogs for each area are coming soon.